Effective Date: 2/11/2025

Welcome to Imperial Beach Mailbox Hub (“Company,” “we,” “our,” or “us”). By accessing and using our website ([Insert Website URL]) and services, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

1. Definitions

• “Website” refers to Imperial Beach Mailbox Hub’s website located at [Insert Website URL].
• “Services” refers to all the products and services we offer, including mailbox rentals, printing, shipping, faxing, shredding, and digital mailbox services.
• “User” refers to any person who accesses our website or uses our services.

2. Use of Services

2.1 Eligibility

By using our services, you confirm that you:

• Are at least 18 years old or have the consent of a legal guardian.
• Will use our services for lawful purposes only.

2.2 Account Registration

Some services may require account registration. You agree to provide accurate and complete information and to update it as necessary. You are responsible for maintaining the confidentiality of your account credentials.

3. Mailbox Rentals & Digital Mail Services

3.1 Mailbox Rental Terms

• Users must comply with all USPS and local regulations.
• Rental fees must be paid on time to maintain service.
• Failure to renew on time may result in mailbox suspension or termination.

3.2 Digital Mail Services

• Users of IPostal1 digital mailbox services must adhere to IPostal1’s terms and policies.
• We are not responsible for delays, errors, or service interruptions caused by third-party providers.

4. Payment & Billing

4.1 Pricing & Fees

• All fees for services are outlined on our Pricing page and are subject to change.
• Payments are due as per the selected billing cycle.

4.2 Refund Policy

• Payments for mailbox rentals and other services are non-refundable unless otherwise stated.
• If a service is discontinued by us, a prorated refund may be issued at our discretion.

5. Shipping & Package Handling

5.1 Package Receiving Policy

• We allow package deliveries to our physical addresses as per our package acceptance policy.
• Users must pick up their packages within the specified time frame.
• Unclaimed packages may be returned to the sender or disposed of after a designated period.

5.2 Liability Disclaimer

• We are not responsible for lost, stolen, or damaged packages once they are received at our facility.
• We are not liable for delays or issues caused by third-party carriers (USPS, FedEx, UPS, DHL, etc.).

6. Prohibited Uses

You agree NOT to use our services for:

• Illegal, fraudulent, or deceptive activities.
• Sending or receiving prohibited items, including hazardous materials, illegal substances, or restricted goods.
• Violating any local, state, or federal laws.

If we suspect misuse of our services, we reserve the right to suspend or terminate your account without notice.

7. Intellectual Property Rights

• All content on our website, including text, images, logos, and branding, is our intellectual property.
• Users may not copy, modify, distribute, or use our content without written permission.

8. Limitation of Liability

• We provide services “as is” and do not guarantee uninterrupted, error-free service.
• We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our services.

9. Indemnification

You agree to indemnify and hold Imperial Beach Mailbox Hub harmless from any claims, losses, damages, or legal disputes arising from your use of our services.

10. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Updated terms will be posted on our website, and continued use of our services constitutes acceptance of the revised terms.

11. Governing Law

These Terms and Conditions are governed by the laws of the State of California, without regard to its conflict of law principles. Any disputes shall be resolved in the appropriate courts of Imperial Beach, CA.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Imperial Beach Mailbox Hub

Address: 1144 13th Street Ste.102, Imperial Beach, CA 91932

Phone: (619) 423-2688

Email: info@ibmailboxhub.com